5 ways bots will change commerce for the better — VentureBeat

GUEST: There’s been a lot of talk about chatbots in the past year. These mini-apps live within messaging services, mimicking human conversation and letting customers order a pizza or book a hotel effortlessly. They have the potential to improve the way we browse, buy, and communicate with brands. However, the technology is in its infancy, and companies…

via 5 ways bots will change commerce for the better — VentureBeat

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