11 commandments for chatbot developers — VentureBeat

GUEST: Chatbots are all over the place. They’re in your Facebook Messenger. They’re answering your customer service questions, or helping you organize legal cases. Chatbots and other natural language interfaces are here, and they’re here to stay. App usage is declining, with most users spending 50% of their time in only one app — and that…

via 11 commandments for chatbot developers — VentureBeat

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